- +90 (531)-914-1854
- sales@abukrm-med.com
Shipping Policy
ABUKRM MED Shipping Policy
Effective date: December 9, 2023
This Shipping Policy outlines the terms and conditions for the shipment of products purchased from ABUKRM MED (“Company,” “we,” “us,” or “our”), located in Ankara, Turkey, and selling medical products worldwide.
- Shipping Options and Costs
We offer various shipping options to accommodate your needs and preferences. The specific shipping options and costs will be presented to you during checkout and will depend on several factors, including:
- Product weight and dimensions: Larger and heavier items may have higher shipping costs.
- Shipping destination: We ship worldwide, and shipping costs will vary depending on the country of destination.
- Shipping speed: We offer various shipping speeds, including express shipping for faster delivery.
- Processing Time
We do our best to process and ship orders within 2 business days of receipt. However, please note that processing times may vary depending on product availability and order volume. You will receive a notification email once your order has been shipped, along with your tracking information.
- Shipping Carriers
We partner with reliable shipping carriers to ensure safe and timely delivery of your order. The specific shipping carrier used will depend on your chosen shipping option and destination.
- Customs and Duties
For international orders, you may be responsible for any applicable customs and import duties. Please note that we are not responsible for any additional charges incurred during customs clearance. It is recommended to check with your local customs office for more information.
- Delivery Times
Estimated delivery times will be displayed during checkout and will depend on your chosen shipping option and destination. Please note that these are estimates and actual delivery times may vary depending on unforeseen circumstances.
- Package Tracking
Once your order has been shipped, you will receive a notification email containing your tracking information. You can track your package online using the provided tracking number.
- Undeliverable Packages
If a package is returned to us due to an incorrect or incomplete address, we will contact you to arrange for reshipment. You will be responsible for any additional shipping charges.
- Damaged or Lost Packages
We take great care to ensure your order arrives safely. However, if your package arrives damaged or is lost, please contact us immediately. We will investigate the issue and work with you to find a resolution.
- Risk of Loss
All products purchased from ABUKRM MED are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
- Changes to Shipping Policy
We may update this Shipping Policy from time to time. We will notify you of any changes by posting the updated Shipping Policy on our website. You are advised to review this Shipping Policy regularly for any changes.
Contact Us
If you have any questions about this Policy, please contact us by email at ziad@abukrm-med.com or by mail at:
ABUKRM MED İvedik OSB. 1354.Cad. 1358.Sok. No:9 06378 Yenimahalle Ankara, Turkey
You can contact by phone : +905319141854 Or through the social media linked to this number or this website .